customer
-
Science & Technology
Customer says T-Mobile’s customer service has hit a new low
The future T-Mobile looks much different than today’s version of the carrier. CEO Mike Sievert will be leaving and one…
Read More » -
Science & Technology
Customer trust in T-Mobile eroded by a recent revelation
Trust is hard to build and easy to lose. T-Mobile has spent years ratcheting up its defense against SIM-swap attacks,…
Read More » -
Science & Technology
I know exactly how this Verizon customer feels after the carrier screwed up his iPhone 17 Pro order
Ever wait all day for your new phone to arrive only to find out that your carrier screwed up your…
Read More » -
Science & Technology
To improve customer service, you’ll never guess what T-Mobile reps cannot bring on the sales floor
According to a T-Mobile rep, the carrier has recently issued a new edict for its sales crew, with many rebelling…
Read More »
