T-Mobile whips out a forgotten tactic to make some of you pay more

Like many other service providers, T-Mobile penalizes subscribers who don’t pay on time by charging a late fee. At the moment, the late fee is the greater of 5 percent of your monthly charges or $7. What this means is that if your bill remains unpaid past the due date, T-Mobile looks at two numbers for the calculation of the late fee (5 percent of your bill or $7) and picks the larger number.
That means that $7 is the minimum late fee right now. Starting in November, this will increase to $10. The final fee T-Mobile will charge will be governed by state law. That’s why users in Washington D.C., Maryland, and New York will pay a lower fee, as their states cap how much T-Mobile can charge.


Customers who don’t pay their bills on time will be penalized more heavily from November.” 
T-Mobile applies a penalty for late payment to encourage users to pay on time. It also serves as an incentive to sign up for AutoPay. This free service allows customers to link a bank account or debit card to their account so payments can be deducted automatically every month.
T-Mobile last increased the late fee from the greater of $5 or a variable percentage allowed under state law to the greater of $7 or 5 percent of applicable monthly charges in 2022.Technically, you can avoid these payments by not falling behind on bills. While that sounds doable in theory, life doesn’t work like that. That’s why customers are angry at T-Mobile for increasing the penalty.
If you don’t clear your past due balance, your service might be terminated. In that case, you will have to pay a $20 account restoration fee for each line on your account to reinstate service .
Until early 2022, T-Mobile took pride in not raising its prices even as competition did so. However, the forever price lock guarantee has been scrapped, and T-Mobile has received flak for raising prices despite promising not to do so.
In August, the company hinted that no more rate plan price increases were coming this year. The company raised the Regulatory Programs & Telco Recovery Fee in April, and its latest plans don’t include taxes and fees in the prices.
After explosive growth over the past few years, T-Mobile has maxed out on opportunities to scale rapidly. The company’s new CEO, Srini Gopalan, is expected to focus on operational efficiency to keep up the performance momentum. Increasing seemingly minor fees, such as the late charge, will help the company increase its revenue. It also seems to be reconsidering partnerships that once benefited to customers to streamline operations and lower expenses.


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Author: Anam Hamid
Published on: 2025-10-01 22:02:00
Source: www.phonearena.com



